Meet Our Team
Our caring, experienced and qualified support workers, and administration team, are ready to assist with your needs and goals.
To learn more about who we are please see our profiles below!
Our Capabilities
A capability statement outlining our qualifications and experience can be provided upon request, to obtain a copy please contact us here
Daniel O'Shea
Director | Senior Support Worker | Student Registered Councilor
Dan is a local to Yallourn North and is a compassionate and skilled support worker with a strong academic foundation with hands-on experience, making him uniquely equipped to support individuals of all ages navigating mental health challenges.
Dan has extensive experience supporting youth and adults living with ADHD, ASD, emotional dysregulation, and complex mental health conditions.
He integrates his expertise in mental health with his background in physical fitness to help clients achieve a balanced, healthy lifestyle, fostering both mental and physical resilience.
Dan’s dedication, empathy, and diverse skill set make him a trusted ally for those seeking to overcome challenges and thrive in their daily lives.
Natalie O'Shea
Director | Administration Support
Nat is a local to Yallourn North and a qualified urban planner who has spent 20+ yrs working with communities in policy implementation and development approvals for both public and private sectors to facilitate and support positive social change.
Nat is passionate about being kind and doing what we can to live the best life possible to support our overall health and wellbeing.
She brings these values to the work we do in our community and shares her technical knowledge/skills to provide strong administration support to our team.
AJ Hill
General Manager | Support Service Coordinator
AJ is a local to Moe and is a compassionate, caring and patient person who has extensive work experience as a Support Worker, Support Coordinator and Operations Lead within the disability industry.
She loves the great outdoors and values the opportunity to provide personalised support to people who need it within the local community.
AJ is a great positive leader for our team, has strong family values and a beautiful smile which are just some of the qualities we love about her and enjoy sharing with everyone in our Rooster Tours team.
Michelle Pawson
Senior Support Worker
Michelle is a local to Warragul and has extensive experience in lifestyle assistance, personal care, social support activities and aged care support. She is passionate about helping people live their best lives by engaging in activities that are meaningful to them.
As a true Gippsland local. Michelle has a strong connection to the community and takes a person-centred approach to support, ensuring every individual feels valued, heard, and empowered. She is also a proud mum of two, bringing a family-oriented and holistic perspective to her work.
With a caring, energetic nature and love for the outdoors, Michelle creates positive and engaging experiences for participants. Her enthusiasm, compassion, and dedication make her a highly valued member of our team.
Garan Levingstone
Senior Support Worker
Garan is a local to Pakenham and brings 20+ yrs experience with mental health, alcohol and drug recovery support. His goal is to empower clients to lead successful and fulfilling lives, guiding them through recovery with compassion and expertise.
A dedicated mentor and advocate, Garan has worked extensively with youth and adults navigating mental health and substance use issues, offering them hope, guidance and practical support. His knowledge and experience make him a valuable asset to our team and the wider community.
Beyond his work, Garan finds inspiration in playing guitar, using his love for music for connection and healing. His compassion, dedication and knowledge makes him a respected and trusted support worker with our team.
Rohan Work
Senior Support Worker
Rohan is a local to Moe and has the heart and soul of what a community minded person is all about. Rohan values empowering and supporting people to achieve their goals in order to be the best version of themselves.
He has extensive work experience in the disability industry including establishing a music group to play at community events called the 'Cosmic Chickens'.
Rohan has specialised training in deescalating aggressive behaviour and understanding with autism spectrum disorder.
We are truly privileged and grateful for Rohan's friendship, creative talents and knowledge he shares with our team and clients.
Debbie Furnell
Support Worker
Debbie is a local to Warragul qualified community service practitioner with 30+ yrs experience working across numerous roles in the health industry.
Debbie has a deep appreciation of mental health and disabilities, not just through her work, but also personal lived experience raising her family.
She is a proud wife, mother and grandmother and enjoys spending time with those she loves.
Debbie's true understanding of mental health impacts and passion for helping others is a highly valued and respected contribution to our community and team.
Tara Frendo
Support Worker
Tara is a local to Moe, a former residential care worker and has valuable experience supporting individuals in daily living, building confidence and feeling able to engage in the community.
Passionate about helping others, Tara is dedicated to those she supports. A true Latrobe Valley local, Tara has a strong connection to the community and understands the importance of providing personalised and meaningful support.
As a proud mother of two, she brings a caring, approachable and understanding perspective to her work.
With a love for outdoors and active living, Tara encourages participants to embrace meaningful experiences and a healthy lifestyle tailored to suit their needs and goals.
Shelley Smith
Support Worker
Shelley is a local to Drouin and a dedicated support worker with a passionate focus on youth as well as adults with PTSD. With qualifications in early childhood education and disability support, she creates a safe, understanding and empowering environment for those she supports.
A passionate explorer of Gippsland, Shelley enjoys adventuring outdoors, discovering new places and often incorporates creative activities like art & craft into her support work as she believes in using creativity and engagement as tools for expression, well-being and personal growth.
Known for her kindness, patience and ability to connect with others, Shelley brings enthusiasm, disability support experience and a positive presence to the team.
Jay Wyntjes
Support Worker
Jay is a local to Moe and a dedicated advocate for mental health with personal involvement in initiatives like Bettermentall. His work centres on promoting mental wellness and offering compassionate support, especially to young people facing challenging times.
Jay’s down-to-earth nature and relatability creates a safe, compassionate and supportive environment for everyone he supports. Outside of work, Jay values quality time with his family and has a love for the great outdoors, particularly fishing and exploring nature.
We are truly grateful to have Jay’s involvement and commitment to our team as he brings a positive connection and lasting impact to each person he supports.
Lauren Rhodes
Support Worker
Lauren is a local to Morwell and a dedicated support worker with nearly a decade of experience in the aged care and disability sector. Lauren has a diverse skill set in personal care, respite, daily living support and community engagement.
Lauren is committed to helping people live with independence and have meaningful experiences. She is passionate about art and photography using creativity to bring joy and inspiration to those she supports.
Known for her compassion and caring nature, Lauren is a valuable part of the team, always striving to make a positive impact in the lives of those she works with.
Stacey Hynd
Support Worker
Stacey is a local to Warragul and has 25 yrs experience in the allied health industry, bringing extensive knowledge and practical experience to her role.
As a qualified Habit Coach, Stacey is passionate about helping people build positive routines, improve well-being and achieve their goals.
Stacey is an outdoor enthusiast who loves camping, exploring nature and spending time with her dogs, Barkley & Mac, and encourages others to embrace new experiences.
Known for her positive energy and uplifting spirit, Stacey creates a supportive and motivating environment in a tailored, meaningful and compassionate way.
Sophie Harrison
Support Worker
Sophie is a local to Drouin, a loving mum of 2 teenagers and has a strong background in customer service, retail and banking.
Recently venturing into support work, Sophie discovered her passion for helping others and is currently undertaking mental health studies to deepen her knowledge and expertise in the field.
Sophie’s kind nature, practical life skills and ability to build strong positive relationships with people enhances her expertise to support and connect with individuals of all backgrounds and ability levels.
Ryan Taylor
Support Worker
Ryan is a local to Drouin and a highly experienced Disability Support Worker with a Bachelor Health, Sport and Physical Education minoring in Psychology.
Ryan brings strong team leadership qualities and fosters person-centred support with people of all backgrounds and abilities.
Outside of work, Ryan enjoys footy, gym, camping, fishing, watching movies and swimming. With his diverse range of experience and passions, Ryan is great to know and a friend to anyone he encounters.
Ryan is a great role model and is passionate about empowering people to be the best versions of themselves and engage confidently within their local community.
Jacinta Brae
Support Worker
Jacinta is a local to Bunyip and is a compassionate and motivated support worker with a natural ability to guide people through challenges using her strong emotional intelligence and problem-solving skills.
With extensive experience supporting people with diverse needs she excels in providing a calming, supportive presence in high-stress situations. She passionate about fostering independence, self-growth and resilience, always meeting people where they are at.
A lover of nature-based activities and community engagement, Jacinta enjoys hiking, camping and personal development, sharing these experiences to promote well-being and confidence with others and develop new skills in a compassionate and understanding way.
Stacey Olver
Business Administration Specialist
Stacey is a qualified primary school teacher with 14+ yrs experience working in the education industry.
Stacey is passionate about serving and supporting people and community, and has spent a large part of her career helping children and families with their learning and development goals.
She is a proud loving mother of 3 young boys and enjoys spending time in nature. Her strong communication and academic skills are highly valued in our team to provide back-up administration support so we can continue doing the amazing work we do when required.
What other providers are saying
“I have found Rooster Tours to be highly professional and organised with a refreshingly warm and welcoming approach to service delivery and customer service. This is the combination you look for when recommending a support provider to customers.”
- Sarah Bridges, Mind Australia -